Business Onboarding
Get your Critter profile set up and start serving clients
Credits & Pricing
Learn about our credit-based pricing model and how it works
Understanding Critter's Pricing
Learn about our credit-based pricing model
Credit System Overview
How the Credit System Works
- •One credit = one booking (regardless of services or pets)
- •Credits are consumed when a booking starts, not when created
- •Free testing credits provided to all new users
- •Auto-replenish available to prevent running out of credits
- •Bulk purchases offer better per-booking rates
- •Credits never expire - use them at your own pace
Why This Pricing Model?
Our credit system maximizes value by allowing you to pay only for what you use. Whether you're just starting out or have a full roster of clients, this flexible approach gives you control over your software expenses.
When credits reach zero, your profile enters read-only mode - you can view schedules and bookings but cannot create new ones or send invoices. This is why we recommend auto-replenishment.
Track your usage with the 30-day credit consumption counter to better understand your booking patterns and optimize your credit purchasing strategy.