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Business Onboarding

Get your Critter profile set up and start serving clients

Invoicing & Payments

Set up payment processing and invoicing workflows

The invoicing and payments system is your financial command center in Critter - where you'll create professional invoices, track payments, and manage your business cash flow. This flexible system supports multiple payment methods including Stripe credit card processing, cash, Venmo, and PayPal, giving you and your customers convenient options. You'll master invoice creation by linking multiple bookings, adding service fees and discounts, managing payment statuses, and providing customers with a seamless payment experience. Getting this system set up properly ensures you get paid promptly and maintain clear financial records for your business.

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Invoicing and Collecting Payments
Set up payment processing and invoicing workflows

Setup Checklist

Invoicing Tab Overview & Flexibility0:00-1:04

Understand invoicing options: Stripe, Cash, Venmo, PayPal, and flexible timing approaches

Master Invoice Filtering System1:04-1:58

Use date, customer search, and status filters (paid, unpaid, overdue, draft, cancelled, refunded)

Create New Customer Invoices1:58-2:27

Start invoice process by selecting customers and adding memo descriptions

Link Bookings to Invoices2:27-3:29

Find and select multiple bookings from date ranges to create comprehensive invoices

Adjust Pricing & Add Charges3:29-4:53

Add service fees, additional charges, percentage discounts, and tax rates

Save Draft or Send Invoices4:53-5:46

Choose to save as draft for later review or send directly to customers

Manage Invoice Status & Edits5:46-6:47

Send drafts, create reminders, edit invoices, and track unique invoice records

Process Non-App Payments6:47-7:43

Mark invoices as paid for Venmo, cash, or other external payment methods

Customer Invoice Experience7:43-9:46

Review how customers view invoices, payment instructions, and receipt details

In-App Payment Processing9:16-10:14

Enable credit card payments with automatic invoice completion and tracking

Complete Invoicing & Payment Guide

Duration: 10:24✓ Available Now

Complete walkthrough showing every step with real examples and best practices.

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